Shipping and payment

Shipping and payment - Green Heads EU

All orders can be delivered in several ways. Depending on your location, you can choose delivery by Green Heads distribution, parcels with GLS company, using pallet transport by an external company or personal collection at Green Heads CZ warehouse.

Currently, we offer Green Heads distribution only to Bratislava, Slovakia.

Shipping options for Slovakia:

  Green Heads Distribution - Bratislava  

The orders are being distributed 1 x 14 days on Monday
Minimum order 100 EUR and the distribution is FREE of CHARGE

Orders must be placed at least 2 days before the shipment

(Only valid for price list Café, Bistro, Restaurant. Not applicable for price lists Wholesaler)

  GLS parcel logistics  

The max weight of a package is 30kg. Larger orders are split into 2 and more.
This transportation option is only for orders up to 105kg. Not applicable for products in glass bottles.

package up to 30 kg - 9,90 EUR
package 30-120 kg - 24,90 EUR

(Applicable for all customers)

  Parcel/Pallet Transport  

The price of the pallet transportation is indicative. The final price will be calculated after the order is placed. We will send you the quotation for confirmation.
For smaller orders (up to 300kg) we will use carton pallets free of charge. For orders heavier than 300kg we will add a charge of 7 EUR per EU-sized pallet. 

One pallet 99 EUR – 149 EUR

(Applicable for all customers)

Free shipping for orders over 600 EUR (Only valid for price list Café, Bistro, Restaurant. Not applicable for price lists Wholesaler)


  Personal collection (own carrier)  

The order can be picked up at our Czech warehouse location:

Areál Tesla Karlín
Štěrboholská 44
Praha 15 - 102 00
Czech Republic

 

Shipping options for Austria:

  Green Heads Distribution - Vienna

Austrian distribution to be expected in September 2022


  GLS parcel logistics  

The max weight of a package is 30kg. Larger orders are split into 2 and more.
This transportation option is only for orders up to 105kg. Not applicable for products in glass bottles.

package up to 30 kg - 12,90 EUR
package 30-105 kg - 29,90 EUR

(Applicable for all customers)

  Parcel/Pallet Transport  

The price of the pallet transportation is indicative. The final price will be calculated after the order is placed. We will send you the quotation for confirmation.
For smaller orders (up to 300kg) we will use carton pallets free of charge. For orders heavier than 300kg we will add a charge of 7 EUR per EU-sized pallet. 

One pallet 129 EUR – 179 EUR

(Applicable for all customers)



  Personal collection (own carrier)  

The order can be picked up at our Czech warehouse location:

Areál Tesla Karlín
Štěrboholská 44
Praha 15 - 102 00
Czech Republic

 

Shipping options for Hungary:

  GLS parcel logistics  

The max weight of a package is 30kg. Larger orders are split into 2 and more.
This transportation option is only for orders up to 105kg. Not applicable for products in glass bottles.

package up to 30 kg - 12,90 EUR
package 30-105 kg - 29,90 EUR

(Applicable for all customers)

  Parcel/Pallet Transport  

The price of the pallet transportation is indicative. The final price will be calculated after the order is placed. We will send you the quotation for confirmation.
For smaller orders (up to 300kg) we will use carton pallets free of charge. For orders heavier than 300kg we will add a charge of 7 EUR per EU-sized pallet. 

One pallet 129 EUR – 179 EUR

(Applicable for all customers)



  Personal collection (own carrier)  

The order can be picked up at our Czech warehouse location:

Areál Tesla Karlín
Štěrboholská 44
Praha 15 - 102 00
Czech Republic

PAYMENT OPTIONS:

  Cash and card payments  

For orders shipped via Green Heads distribution, we offer the option of cash or credit card payment at the Green Heads carrier terminal.


  Proforma invoice payment  

We offer proforma payments by invoice. It is also necessary to enter the VAT number to know if you are a VAT payer and if we should ad the VAT to your invoice.

  Online Payments:  

Online payments are provided by the ComGate payment gateway. The service provider, ComGate Payments, a.s., is a licensed Payment Institution operating under the supervision of the Czech National Bank. Payments made through the payment gateway are fully secured and all information is encrypted.

Credit card payment

The fastest way to pay online. In the ComGate payment gateway interface, enter the card number, validity date and CVC code - three numbers, which you will find in the signature strip on the back of the card. Everything is secured by the 3D Secure standard, so you will probably be asked to enter a numeric code, which you will receive by SMS from your bank.

 

Payment by bank transfer

Immediate payment via internet banking. The ComGate payment gateway redirects you to your internet banking, where you log in as usual and confirm the already prepared payment order.

After completing the payment, you will be redirected back to the store. Payment is confirmed immediately, we will continue to execute the order without delay.

ComGate Payments, a.s.
Gočárova třída 1754 / 48b, Hradec Králové
E-mail: payment-support@comgate.cz
Tel: +420 228 224 267 +420 228 224 267

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